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Welcome to Anastasia Beverly Hills Sales at careyourskins.com. These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium beauty products, including our signature Facial Oils, Makeup Brush Sets, and cult-favorite Lip Gloss.

By accessing our website and placing an order, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our site.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you limited license to access and make personal use of careyourskins.com. This license does not include any commercial use of the site or its contents.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Anastasia Beverly Hills Sales and protected by international copyright laws. Our beauty formulations and product designs are proprietary.

1.3 User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Reproduce, duplicate, or exploit any content without express written permission
  • Misrepresent your identity or provide false information
  • Attempt to gain unauthorized access to our systems

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our premium beauty products (Eyebrow Makeup, Facial Oils, Lip Gloss, etc.). However, slight variations in color or texture may occur due to monitor settings or natural product characteristics.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Age Restrictions

By purchasing our cosmetics and skincare products, you confirm you are at least 13 years old. We recommend parental guidance for users under 18.

3. Orders and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in USD. We occasionally update prices, but this won’t affect confirmed orders. Prices exclude applicable taxes and duties.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You represent that your payment information is accurate and authorized.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: Orders over $50 via EMS (15-25 business days)

4.3 Delivery Areas

We ship worldwide except certain Asian countries and remote areas. Customers are responsible for any customs fees.

4.4 Delivery Issues

If your package is lost or significantly delayed, contact us at [email protected] within 30 days of shipment.

5. Returns and Refunds

5.1 Return Policy

We offer 15-day returns from delivery date for unused, unopened products in original packaging with proof of purchase.

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Opened Eyebrow Makeup
  • Opened Lip Gloss
  • Opened Mascara

Exceptions are made for defective products – contact us immediately if you receive damaged items.

5.3 Return Process

  1. Email [email protected] with order details and reason for return
  2. Ship approved returns to: Anastasia Beverly Hills Returns, 3737 Tenmile, Virginia Beach, VA 23452 USA
  3. Refunds are processed within 5 business days of receiving your return

Return shipping costs are the customer’s responsibility unless the item is defective.

5.4 Refund Method

Refunds are issued in USD via original payment method:

  • Credit cards: 3-5 business days after processing
  • PayPal: Immediate upon processing

6. Liability and Disclaimers

6.1 Product Use

While our Facial Oils, Moisturisers and other products are carefully formulated, we recommend patch testing new products. Discontinue use if irritation occurs and consult a dermatologist.

6.2 Limitation of Liability

Anastasia Beverly Hills Sales shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

6.3 Website Availability

We strive to keep careyourskins.com available 24/7 but are not liable for temporary unavailability due to technical issues.

7. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

8. Governing Law

These Terms shall be governed by the laws of Virginia, USA. Any disputes shall be resolved in the courts of Virginia Beach.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Contact Us

For questions about these Terms or our premium beauty products:

Email: [email protected]
Address: 3737 Tenmile, Virginia Beach, VA 23452 USA
Hours: Monday-Friday, 9AM-5PM EST

Thank you for choosing Anastasia Beverly Hills Sales. We’re committed to making your beauty journey as flawless as our products.